Psychology With Business In Mind


Do you know what skills, knowledge and behaviours you need from your people today and tomorrow?

Organisations are under increasing pressure to perform better with fewer resources.  This pressure has led to the development and use of more systematic people management systems such as the use of competency frameworks.

So what are competencies or competency frameworks?

Competencies and competency frameworks are a clear way of communicating to employees what is expected of them in terms of their behaviours on the job. They are used to structure and highlight areas of development and levels of performance that are necessary for the business to survive and grow. They provide a map of the behaviours that will be valued, recognised and rewarded.

Competency frameworks can be purchased as off the shelf systems or developed and tailored bespoke for a particular group or organisation - each option has its own advantages and disadvantages.

Competency frameworks can be used for a wide range of business activities for example:

  • Performance management/appraisal
  • Personal development plans
  • Management training and development
  • Job descriptions
  • Person specifications
  • Management selection

At Zeal solutions we specialise in the development of bespoke frameworks suited for your people and your setting. However our services extend beyond the standard expected and we do also train and coach organisations in the development and management of their own competency frameworks. We also act as a sourcing agency identifying and selecting the best off-the-shelf competency-based solution for your particular needs.

Whatever your challenges, our consultants will help you to understand and articulate the competencies you need in your organisation.

Contact us today to find out how our services can help you make the right decisions about your people.