Workplace Relationships

Relationships with other people constitute a key feature of every job. Sometimes it’s the relationship with clients, service users, customers or the public which is paramount. For others, it’s the relationship with colleagues and co-workers. Often of course it’s the relationship with both those inside and outside the organisation which is critical.

Sadly when relationships with others go wrong the consequences can be devastating both to work performance and employee well-being.

 The growing concern over bullying and harassment at work attests to the damage done when relationships within the organisation ‘fail’. Similarly many organisations who deal with the public in one way or another, e.g. transport, healthcare and the retail sectors, are finding that violence and aggression from those whom they seek to serve can constitute the biggest and most serious occupational health hazard. Both bullying and harassment and work related violence represent two of the most salient sources of stress in many modern workplaces.  The successful management of violence and bullying is therefore essential to individual health and organisational effectiveness. 

Zeal solutions has worked in a wide variety of occupational settings and host of organisations both public and private to manage these pressing occupational concerns. This reflects the reputation of some of our people as leading researchers and national advisors in these areas.

For more detail on how Zeal approaches these issues our services in Conflict Management & Bullying and Harassment.  

Conversely of course positive relationship can be a very important way of promoting creativity, innovation, team working and productivity as well as improved employee health. Perhaps the most important relationship at work is that between an employee and their immediate supervisor/line manager. Close behind in importance is the relationship with colleagues.

Our expertise in Zeal is not simply confined to managing and tackling such problem areas as workplace violence and bullying. Equally our services embrace strategies, tactics and techniques for supporting, enhancing and developing positive relationships at work this includes team building, leadership, management and organisation development. For further details see our Team Building service.